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Welcome to UAB Research Computing

The Research Computing System (RCS) provides a framework for sharing research data, accessing computing power, and collaborating with peers on campus and around the globe. Our goal is to construct a dynamic "network of services" that you can use to organize, study and share your research data. Research Computing provides services to researchers in these core areas:

  • Data Analysis: using the High Performance Computing (HPC) fabric Cheaha for batch data processing.
  • Data Sharing: supporting trusted information exchange to spark new ideas via our Storage system.
  • Application Development: providing virtual machines and web-hosted development tools empowering researcher via our cloud.rc fabric.

Announcement

We have released new A100 gpus on Cheaha! For more information please see GPUs.

We have released new CUDA and cuDNN modules! For more information please see CUDA Modules.

Also see our A100 GPU Frequently Asked Questions (FAQ)

How to Contact Us

Please reach out to us via email at support@listserv.uab.edu to create a support ticket.

For face-to-face support please visit us in our Zoom office hours held weekly:

  • Mondays 10:00 AM to 12:00 PM: Zoom

  • Thursdays 10:00 AM to 12:00 PM: Zoom

For additional information please see Support.

Support and Development

RCS is developed and supported by UAB IT's Research Computing Group. We are developing a core set of applications to help you to easily incorporate our services into your research processes and this documentation collection to help you leverage the resources already available. We follow the best practices of the Open Source community and develop our software in an open-source fashion.

RCS is an out growth of the UABgrid pilot, launched in September 2007 which has focused on demonstrating the utility of unlimited analysis, storage, and application for research. RCS is built on the same technology foundations used by major cloud vendors and decades of distributed systems computing research, technology that powered the last ten years of large scale systems serving prominent national and international initiatives like the Open Science Grid, XSEDE, the LHC Computing Grid, and NCIP.

How Can I Follow up on ServiceNow Tickets?

If you are unable to find a reference or correspondence for your already submitted ServcieNow ticket, you can now visit UAB's ServiceNow portal to track and follow up your submitted tickets. At the website, click the "Log in" button to sign in with your UAB SSO (Single Sign On) credentials.

Landing page of ServiceNow Portal with the "Log in" button highlighted

When logged in you will see in the top right corner a "My tickets" button. Click on this and you will see two options: "View all open tickets" and "View all tickets".

ServiceNow Portal after Logging in, highlighting "My tickets" options

Select the option appropriate for your need. The "View all open tickets" will show you a list of tickets you currently have open (i.e. unresolved), while the "View all tickets" option would show you a list of tickets you have ever submitted, open or closed.

Outreach

The UAB IT Research Computing Group has collaborated with a number of prominent research projects at UAB to identify use cases and develop requirements. Our collaborators include, but are not limited to, the Center for Clinical and Translational Science (CCTS), Heflin Genomics Center, the Comprehensive Cancer Center (CCC), the Department of Computer and Information Sciences (CIS), the Department of Mechanical Engineering (ME), Lister Hill Library, the School of Optometry's Center for the Development of Functional Imaging, and Health System Information Services (HSIS).

As part of the process of building RC, the UAB IT Research Computing Group has hosted an annual campus symposium on research computing and cyber-infrastructure (CI) developments and accomplishments. Starting as CyberInfrastructure (CI) Days in 2007, the name was changed to UAB Research Computing Day in 2011 to reflect the broader mission to support research. IT Research Computing also participates in other campus wide symposiums including UAB Research Core Day.